Privacy Policy

Privacy Policy for Total Massage

Last Updated: 14/02/2025

Total Massage ("we," "us," "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, https://totalmassage.co.uk/ (the "Site"), or utilize our massage therapy and sports therapy services in Manchester.

Personal Information:
We may collect personal details such as:

• Name
• Contact information (email address, telephone number, postal address)
• Appointment preferences
• Medical or therapy-related information you provide

Non-Personal Information:
Automatically collected data includes:

• Browser type, device information, IP address
• Usage data (e.g., pages visited, duration of visit)
• Cookies and similar tracking technologies (see Section 3)

Your information is used to:

• Provide Services: Manage bookings, deliver therapy sessions, respond to inquiries.
• Communicate: Send service updates, appointment reminders, newsletters (if subscribed), and marketing communications (with consent).
• Improve Services: Analyze website usage to enhance services and Site functionality.
• Comply with Legal Obligations: Adhere to legal and regulatory requirements, protect our rights and interests.

We use cookies and similar technologies to enhance your experience by:

• Remembering preferences and settings
• Understanding Site usage
• Delivering personalized content and advertisements

You can control or disable cookies through your browser settings; however, this may affect Site functionality.

We do not sell or rent your personal information. We may share information with:

• Service Providers: Trusted third parties assisting with website hosting, payment processing, marketing, and customer support, bound by confidentiality agreements.
• Legal Requirements: Authorities or third parties as required by law or legal process.
• Business Transfers: In events like mergers or asset sales, your information may be transferred, subject to confidentiality measures.

We implement security measures, including:

• SSL encryption on our Site
• Regular system vulnerability monitoring
• Internal data protection policies and staff training

While we strive to protect your data, no method of transmission or storage is completely secure. Contact us with security concerns.

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your information
• Object to or restrict data processing
• Withdraw consent for data processing

To exercise your rights or for privacy-related inquiries, contact us using the details in Section 8.

Our Site may contain links to third-party websites. This Privacy Policy does not apply to them. Review the privacy policies of any external sites you visit.

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Total Massage
Suite 520, 49 Piccadilly
Manchester, M1 2AP
United Kingdom
Email: contact@totalmassage.co.uk
Telephone: +44 7729 806626

We may update this Privacy Policy periodically. Changes will be indicated by the "Last Updated" date at the top. Review this policy regularly to stay informed about how we protect your information.

By using our Site and services, you consent to the practices described in this Privacy Policy. If you disagree with our policies and practices, please do not use our Site.